High Definition IP Call Recording Captures communication

High Definition IP Call Recording Captures communication with the quality of voice is greater interoperability with next generation VoIP phones






More recently, recording VoIP calls and high-definition VoIP phone service announced that its forces for high-definition recording of calls IP. This new high definition offering VoIP to their end-users of final proof that VoIP telephony is capable of their needs, not only in terms of comfort and price, but also improves the quality of voice. Adding the ability to improve the quality of communication, the complete package is now available.

Since the publication of VoIP phone service, the number one user of the claim was rejected by voice quality. Some leading manufacturers of VoIP equipment have found a way to solve this problem, the G.722 codec in VoIP phones. If the vote is to improve the quality with codec G.722, as is the case, then the voice, which, with a specific IP solution for recording calls, or as. Now it is a fact that most IP Call Recording solutions do not support the G.722 codec yet, and therefore these calls are simply not in these solutions. Recently, it was announced that a Call Recording supports codecs G.722 and is now capable of high definition, recording calls, and offers numerous advantages for suppliers and end users.

With the success of achieving interoperability with the G.722 codec, the unique IP solution for recording calls is capable of high definition, recording calls with the new audio standard for the internal PBX. This means that only IP solutions for recording calls with the G.722 codec can be effective with the new Cisco Unified Communications Manager, the next generation of Cisco, Polycom and new phones. If the solution for recording calls is not compatible with G.722, calls are classified as "empty", meaning that the solution is not able to make a call. How the new generation of VoIP phones are the norm, more and more of his application as "empty" and the satisfaction of users of their service is significantly reduced. Unless your solution for recording calls is able to anticipate these changes and act now to ensure interoperability with the G.722 codec.

Another obvious advantage of high definition, recording of calls is that it allows greater precision of the audio recording, and other applications by third parties, implementation of word-of-Spotting control system, call centers and high-quality works better without the improvement of MP3, because these calls are recordable compression of the same quality as in the past calls IP records. In other words, you get the improvement of the quality of high definition and recording calls without storage nightmares.

And finally, there is evidence that the VoIP G.722 codec enables clear conversations traditional digital / PSTN calls. This is another level of differentiation against Digital (PBX) or POTS solutions discussions. As the number one criticism of the VoIP voice quality is a major victory for industry VoIP. Not only are they now able to provide better voice quality than in the past in the VoIP market, they are now able to even better quality than that of phone systems, eliminating the last and final obstacle to the transition to VoIP telephony.